Why hasn’t my order been shipped?
All orders aim to be dispatched within 1-3 business days, however, please remember we are a very small team, and sometimes dispatch times can take slightly longer than expected!
Under certain peak periods and during holidays, dispatch times may be a little longer than expected.
If you have not received a confirmation email, your order may have not gone through correctly! Please contact us as soon as possible in order to confirm your order.
Someone, certain details can be missing from your order, such as a name, house/apartment name or number, postal/zip code, or more. If we notice any information missing, we will place your order on hold and contact you whilst we get the issue resolved.
What payment methods do you accept?
Here at Kiki Kawaii, we accept PayPal and all major Credit/Debit cards such as Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Shop Pay, Apple Pay and Google Pay.
Can I rush order shipping?
If you are shipping to the UK, you can choose express delivery.
This order will be dispatched the next day and it will be sent via Royal Mail Guaranteed Next Day Delivery by 1pm.
This order will also include tracking. The cost of this shipping method is £8.99